Gelöst
need help
vor 2 Jahren
I need help fixing my router. It has power but it read offline. I have tried everything for about a day and a half. I haven’t been about to talk to anyone that speaks English. Can anyone point me in the right direction please. I am getting nowhere trying myself. Thank you
211
6
Das könnte Ihnen auch weiterhelfen
vor 4 Jahren
161
0
2
Gelöst
854
0
3
vor 4 Jahren
1093
0
8
Gelöst
190
0
7
vor 2 Jahren
need help fixing my router. It has power but it read offline.
Hi Luis,
Which router model do you have? Did it work before, if so: did you change anything before it went offline?
Is your internet contract with Deutsche Telekom, which one exactly do you have (MagentaZuhause S, M, L, XL)?
Best wishes,
Thomas
4
Antwort
von
vor 2 Jahren
I have a speedport 742 typ a. Nothing has changed. I got back from work yesterday and nothing work.
SpeedPort 724 Typ A, I suppose. I guess you have already tried to restart the router, right? If not: Just pull the power cord and leave it without power for 20 minutes. Then power it back on.
If that does not help, you might try a factory reset. This web page > Werksreset Speedport W 724V |Telekom Hilfe describes how to do that. Translate it with Google Translate or DeepL if necessary.
Good luck!
Kindest,
Thomas
Antwort
von
vor 2 Jahren
Thank you for your help. That fixed it.
Antwort
von
vor 2 Jahren
Thank you for your help. That fixed it.
Glad to hear. But what exactly fixed it – 20 mins w/o power or the factory reset?
Have a nice weekend!
Best wishes,
Thomas
Uneingeloggter Nutzer
Antwort
von
Akzeptierte Lösung
akzeptiert von
vor 2 Jahren
Thank you for your help. That fixed it.
0
Uneingeloggter Nutzer
Frage
von