Hallo,

My new internet didnt start to work. With help of this portal, i can reach Telekom(they called me). They book me an appointment for technician. Until that day, they say , telekom send me a SchnellStarter internet. 

Cargo was defined and we wait whole day at home. At 17:15 , i got a message, they couldnt find me at home? However, my whole family was also with me at home. I try to reach by texting in Facebook channel(as they told me) however that channel dont answer me despite they saw my message. What should i do now?