No internet on speedport pro plus

2 years ago

No internet on devices that are connected to my speed port pro plus. any assistance would be greatly appreciated, i have attached info from the router.

I speak very little german. prefer english, apologies.

routerinfo.png

 

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2

    • 2 years ago

      @madmike15t 
      i have informed the @Telekom hilft Team for an english speaking Teamie 👍

      Also some clients  WLAN and one in LAN have a connection


      Waage1969_0-1689093836165.png

      Greats
      Waage1969




      0

    • 2 years ago

      Hi there @madmike15t,

       

      Welcome to our community, and congrats on your first post/thread.

      Sadly, I was unable to get a hold of you over your mobile phone number. I did look into the issue, though, and it seems there is a line-based issue present that needs to be fixed. According to the information available to me, there is already an appointment with a technician. 

      Maybe we can get in touch, so any follow-up questions are answered to your liking. 

       

      Kind regards

       

      Christian H.

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