No service

4 years ago

I do not speak German and can't see. To find an English speaking rep.

Was told today that there was an outage due to construction but that KY service would be back.  15 hours later and I still do not have wifi in my house.  The status light is on but the link light just flashes.  

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4

    • 4 years ago

      Try here:

       

      Fixed line network: 0800 33 01080
      Mo. - Fri. 8 am to 8 pm

       

      From foreing countries: +49 180 233 1000

      Let connect you to the english speaking hotline there.

      0

    • 4 years ago

      Did you restart your router?

      1

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      4 years ago

      Yes I did 

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    • 4 years ago

      Hello @Cubanlynx82 and sorry for the late reply.

      Are you still in the need of help?
      If so, please fill out your profile and give me a heads up afterwards.

      Kind regards
      Nico B.

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