Hello,

I am a new customer. My internet was actived by a technician without contact as stated in my service contract. My Speedport 2 modem is connected with the Status light lit green. I have an IP address but can only access kundencenter.telekom.de. No other sites will load.  I have tried calling telekom but have not been able to find an operator or technician that can assist in English.  Any help or advice would be welcomed. 

Thank you.