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[English] New Service - Modem Connected, No Internet
vor 4 Jahren
Hello,
I am a new customer. My internet was actived by a technician without contact as stated in my service contract. My Speedport 2 modem is connected with the Status light lit green. I have an IP address but can only access kundencenter.telekom.de. No other sites will load. I have tried calling telekom but have not been able to find an operator or technician that can assist in English. Any help or advice would be welcomed.
Thank you.
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The technician just came by and fixed the issue. The wrong port was configured outside the house. I am fully operational. Thank you for all the help!
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