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10 months ago
Hallo @rick251
Überprüfe mal deine APN Einstellungen
https://www.telekom.de/hilfe/mobilfunk/mobiles-internet/mobilfunkstandards/apn?samChecked=true
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10 months ago
Verzeihung! ich habe Sie nicht verstanden, brauchen Sie mein telefon Nummer, um zu erreichen oder was? weil ich habe keine andere Deutsche nummer dafür, gibt es andere optionen?
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10 months ago
@rick251 (RickRack?)
Brauchst Du Support auf englisch?
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10 months ago
yes please
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10 months ago
Grüße @rick251
Du hast aber nicht ausversehen deine SIM in eine eSIM umgewandelt?
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10 months ago
@rick251 ,
in order to verify the "Hauptnummer" your friend will have to show his ID at the store.
Kind regards
Anna
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10 months ago
what if i just bring his id, woulf that work?
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10 months ago
@rick251 ,
sadly no, that's what the verification is for. Your friend will need to show his ID with him being there.
Kind regards
Anna
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10 months ago
so i want to add eSim but it showed this
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10 months ago
Good morning, where did you get the SIM card? Maybe this still needs to be activated at Telekom
@rick251
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10 months ago
well actually it has been activated, but idk somehow it suddenly no servive and now inlegible like that
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10 months ago
https://www.telekom.de/hilfe/mobilfunk/sim-karte/aktivieren
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