No TAE plug in building
2 years ago
Hey all,
The Telekom technician arrived a few hours ago and told me to talk with my landlord as my building does not have a TAE connection.
My landlord told me that telekom needs to install one, so I called telekom support and they told me this is possible but I need to send by written a confirmation from the landlord that they are okay with this. Unfortunately the landlord said no as it might incur some damage to the apartment.
What can I do now? Would it be possible to cancel the contract with telekom on such scenario?
Thanks,
Daniel
618
14
This could help you too
in
188
0
1
2 years ago
Which socket do you have on the wall or in the fuse box/multimedia distributor?
3
Answer
from
2 years ago
This one.
361685869_1266368690735419_1095983294472713384_n.jpg
Answer
from
2 years ago
Well, if this is all a technician can get into, no technician of any company can help you! What feeds these sockets?
Answer
from
2 years ago
I am using the one on the right right now for internet connection through vodafone kable. It is close to electricity breaker right at the entrance.
I also have these sockets in the corner of the living room but as far as I can see it is probably the TV socket.
Unlogged in user
Answer
from
2 years ago
What can I do now? Would it be possible to cancel the contract with telekom on such scenario?
Suppose yes, cause it is useless in your case.
The @Telekom-hilft-Team may support you.
I wiil inform them now, hope you get a call today or tomorryow.
You gave a mobil number in your profile here?
9
Answer
from
2 years ago
Hello @Daniel Diaz, I tried it again, but had no luck. I'll try it again at 12:00 pm.
Kind regards Sven Ö.
Answer
from
2 years ago
Thank you for the nice call @Daniel Diaz , as discussed, I'll do the reverse transaction and inform you, when it's done.
Kind regards Sven Ö.
Answer
from
2 years ago
Hi @Daniel Diaz,
as my colleague Sven has told you we have cleared the contract from our system.
Kind regards
Sören G.
Unlogged in user
Answer
from
Unlogged in user
Ask
from