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Accepted Solution
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3 days ago
However the availability check on the Telekom website shows that there are no connections (both landline and glass fiber).
I am moving into a new building (first occupancy) which the building developer/landlord says already has a glass fiber connection. However the availability check on the Telekom website shows that there are no connections (both landline and glass fiber). How should I book a contract? The new address is in the "Further information" section of my profile. I can provide also the building developer's (company) information privately to Telekom staff. Thank you.
You can only book a contract with the network operator of the fiber conection. If there is no contract with Telekom you simply can not book a contract. Do you know the name of the company?
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3 days ago
Thank you for the answer. I have just checked with the developer and the fiber connection was done by Telekom. They are not sure why I'm unable to book a contract but they will check with Telekom and get back to me.
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