Solved

Nur LTE Signal nicht 5G

2 years ago

Hello,

I had my number ported from O2 to Telekom. I used to have 4G signal, now only LTE .

How can I get this repaired? I bought an annual plan.

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    • Accepted Solution

      accepted by

      2 years ago

      @dorady 

       

      4G is only a "symbolic" name (fourth generation) for the used technology, the real name is LTE . So it is the same.

       

      Does your device provide 5G functionallity? If not, 5G is not usuable for you, even if your tariff includes the option.

      3

      from

      2 years ago

      Hello @dorady

       

      you posted this thread in the landline area.

      Are we talking about a mobile phone? Or a Hybrid tariff? 

       

      Please fill in the profile data here, so that we can check this and answer your questions. 

      Fröhlich

       

      Kind regards Inga Kristina J. 

      0

      from

      2 years ago

      Tut mir leid als ich bin neu hier. Dies ist fur mobile. 

      0

      from

      2 years ago

      Hello and good morning, @dorady.

       

      fdi already gave you the correct answer.

      4G and LTE are the same. 

      If you recently ported to us, then you have a current tariff. Überglücklich

      If your smartphone supports 5G , you can also get the new speed with our tariff

       

      Does that help you?

       

      Kind regards

      Carolin L.  

       

       

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