‎Quality issues and interruptions | Telekom hilft Community

Quality issues and interruptions

vor 2 Monaten

Hello,

Lately, I've been experiencing a lot of interruptions on my DSL line. This is causing me to lose productivity in my work meetings. When watching movies on Netflix or Disney Channel, I constantly have to deal with freezing and waiting for data to load. I would appreciate your help with this issue.

My customer number is as follows.

xxxx

Best regards

Giray Aksen

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Customer Number deleted - Privacy Policy

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vor 2 Monaten

alarga

Thank you for the pleasant conversation earlier. 🙂

As discussed, there appears to be a technical connection issue. This needs to be checked by a technician on site. They will take care of it on Thursday between 8 a.m. and 12 p.m. 👍🏽 We will get back to you here after the technician's appointment.

Best regards
Timur
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0
vor 2 Monaten
Hey @alarga,

as far as I can see in the ticket the issue seems to be resolved.

Can you confirm this? 🙂

Kind regards

Louisa
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0

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