Quality issues and interruptions

vor 21 Tagen

Hello,

Lately, I've been experiencing a lot of interruptions on my DSL line. This is causing me to lose productivity in my work meetings. When watching movies on Netflix or Disney Channel, I constantly have to deal with freezing and waiting for data to load. I would appreciate your help with this issue.

My customer number is as follows.

xxxx

Best regards

Giray Aksen

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Customer Number deleted - Privacy Policy 

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    • vor 21 Tagen

       

       

       

      Thank you for the pleasant conversation earlier. 🙂

       

      As discussed, there appears to be a technical connection issue. This needs to be checked by a technician on site. They will take care of it on Thursday between 8 a.m. and 12 p.m. 👍🏽 We will get back to you here after the technician's appointment. 

       

      Best regards
      Timur

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    • vor 18 Tagen

      Hey @alarga,

       

      as far as I can see in the ticket the issue seems to be resolved.

      Can you confirm this? 🙂

       

      Kind regards

      Louisa

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