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Question about Internet availability
3 years ago
Hello,
I have Telekom letter with Termin with Techniker on the next week. According to help articles, there must be available access to Telekom Hausanschluss. I've checked the house basement, and the closest thing to Hausanschluss is closed box on the wall of the basement. I assume Techniker will have a key to it?
Thank you!
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3 years ago
@Buktop80
Can you show a photo of the "Hausanschluss" ?
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3 years ago
If the box with the lock you see belongs to Telekom, then, yes, the technician should have the key.
However, there have been cases of landlords putting their own boxes around the Telekom box, e.g. to help with fighting vandadalism. In such a case, you would need to ask the landlord for the key.
It would really be best if you could upload a photo of the box in question.
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3 years ago
Ok, here's the photo.
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3 years ago
That is a box from Telekom, the technician should have a key for it.
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3 years ago
That is a box from Telekom, the technician should have a key for it.
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