r56-0999 error and then after a while I have the Connection failed. Check the LEDs at your Speedport and the Wiring.

1 year ago

Hey,

I lost the connection suddenly and when I went through the panel I saw the error showing below: 

Screenshot 2023-11-01 at 15.39.05.png


When I restarted the router I always had internet connection for 2 minutes but then it was showing that error above, How ever now after a 1 hour I am getting this error :

Connection failed. Check the LEDs
at your Speedport and the 
Wiring .


82

2

  • 1 year ago

    Please give us some more details... is this a new connection or did it already work before?

    Did you try a reset of the router and automatic setup afterwards?

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    1 year ago

    Hello @Ehsan,

     

    please fill out your profile data here with your customer number and phone number. So we can have a look at what's going on. 

    When that's done, please let us know here. Also let me know what times I can reach you best. 😊

     

    Kind regards

    Belana M. 

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