Solved
Ready to surf & Line-ID
9 months ago
After entering the Line ID number from connection info and my order number into Ready to Surf, it says that there have been too many attempts and I am not able to try again. I'm certain that the information provided was correct. Is it possible that someone could still help me to report the Line ID, and save me waiting for the technician appointment?
286
7
This could help you too
9 months ago
If reading the line ID was not successful, it is always a good idea to make an appointment with a technician. You also want a stable and functioning internet connection. Hence my tip: Wait for the technician.
0
9 months ago
@Chrisjsph
ID connection information is down until further notice
https://www.telekom.com/de/konzern/datenschutz-und-sicherheit/news/stellungnahme-datenschutz-1070452
3
Answer
from
9 months ago
@Chrisjsph
Thank you very much for the pleasant conversation earlier 🙂
I am very pleased to inform you that due to the line ID, we were able to bring forward the activation day to tomorrow, 16.08.24 🙌🏽 There is no longer any need for a technician appointment and the line will be automatically activated by our system tomorrow by 1pm at the latest.
Best regards
Timur
Answer
from
9 months ago
Thank you so much Timur, your help was absolutely fantastic and the line is now activated and the internet is working perfectly 🥳
Answer
from
9 months ago
Thank you for your final feedback 😊
I'm really glad I could help and wish you lots of fun with your connection 🙌🏽
Best regards
Timur
Unlogged in user
Answer
from
Accepted Solution
accepted by
9 months ago
@Chrisjsph
Thank you very much for the pleasant conversation earlier 🙂
I am very pleased to inform you that due to the line ID, we were able to bring forward the activation day to tomorrow, 16.08.24 🙌🏽 There is no longer any need for a technician appointment and the line will be automatically activated by our system tomorrow by 1pm at the latest.
Best regards
Timur
0
Accepted Solution
accepted by
9 months ago
Thank you so much Timur, your help was absolutely fantastic and the line is now activated and the internet is working perfectly 🥳
0
Unlogged in user
Ask
from