Rechnung
2 months ago
I need my telekom bills which i paid of last year and this year. I couldnt find it in Magenta App as my contract is already expired. Kindly send it to my email. I need the internet bills for my tax return.
Note:
This post was escalated by Waage1969 at 02.03.2025 16:04
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2 months ago
@Mubashir
„Wie bekomme ich für meinen Festnetz- oder Mobilfunk-Vertrag eine Rechnungskopie?
Sie können Ihre Festnetz- bzw. Mobilfunk-Rechnungen der letzten 18 Monate im Kundencenter oder in der MeinMagenta App einsehen, herunterladen und ausdrucken. Hier zeigen wir Ihnen, wie Sie Ihre Rechnung einsehen können.
Nach Ablauf des Zeitraums von 18 Monaten haben Sie die Möglichkeit, gegen Gebühr eine Kopie Ihrer Rechnung über das Kontaktformular für Festnetz oder das Kontaktformular Mobilfunkanzufordern.“
Da ihr Vertrag abgelaufen ist, bin ich mir nicht sicher, ob es klappt.
Ein Teamie kann dies sicher genauer sagen.
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2 months ago
Hi @Mubashir,
did the description from @Geralt von Riva help?
Otherwise please send us a time in which you are available for a short call. During the call we will ask for your customer number and the last six digits of your IBAN.
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2 months ago
@Mubashir I put an order in the system for the invoices.
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14 days ago
Hi,
i got a call, and they said they will send the invoices on my mail. But i haven’t received it yet.
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14 days ago
Hello @Mubashir,
that is indeed strange. Did you change your address or have a different name on your letterbox?
You can also view, download or print landline and mobile phone bills from the last 18 months in the MeinMagenta App.
https://www.telekom.de/apps/meinmagenta-app#e_334804
Open the MeinMagenta App. Now click on the ‘Rechnungen’ menu item at the bottom and select the relevant booking or customer account.
How does it look, does it work?
Otherwise please send us a time in which you are available for a short call.
During the call we will ask for your customer number and the last six digits of your IBAN.
Best regards
Kathrin
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