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register existing wifi contract

3 years ago

Hi,

 

I have been using MagentaZuHause M

I always received the bill via email so i assumed that i already have register this email account to Telekom. but turns out, it was not. 

 

So i just registered this email and tried to hook up with my existing contract to this account. but it seems like only mobile plan can be added via online. 

 

Could you help me to register my existing wifi contract to this account??

 

Thank you.

149

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    • Accepted Solution

      accepted by

      3 years ago

      Hello @JinChoi , 

       

      thanks for the nice a call. 

       

      As wished, I just send you your new personal data via mail, so you can easily register your contract on in the Kundencenter. 

       

      If there is any further question, just let me know.🙂

       

      I wish you nice holidays. 🎄

       

      Kind regards

      Sana A. 

       

      1

      Answer

      from

      3 years ago

      Thank you so much Sana!

      You are really kind and helpful. My problem is now solved! 

       

      Happy holidays Fröhlich 

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