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Relocation request for internet as I am changing apartment

3 years ago

Hi,  I am changing my apartment on April 30th from Troisdorf to Siegburg. I have to place a relocation request but I do not speak or read the German language. I have checked the relocation page by Telekom but its in German and very unclear. Please help in setting up my relocation of the internet to a new apartment. Thanks,  Rupal Jain

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    • 3 years ago

      Hello @Rupal Jain 

       

      Welcome to the community and thank you for your contribution.

       

      Since you have already filled out your profile, I will contact the team. You will then be contacted by phone. (From someone who then communicates with you in English.)

       

      Please state in your profile (link in my signature), in the 3rd window, under further information, when you can always best be reached.

      Please also have your IBAN ready (last 6 digits) for legitimation.

       

      Many greetings

      Mrcel

       

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    • Accepted Solution

      accepted by

      3 years ago

      Hello @Rupal Jain,

       

      thank you so much for the nice phone call. 

       

      I ordered the move to Siegburg for you. You'll get the confirmation of the order by email in a short time. 

       

      If you have any questions, feel free to ask for us again.

      Fröhlich

       

      Kind regards Inga Kristina J. 

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