‎Requesting upgrade to linecard to support SuperVectoring

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Requesting upgrade to linecard to support SuperVectoring

1 year ago

Is it possible for a customer to request that Telekom please install a linecard supporting SuperVectoring at the street connection box? This is assuming that it is the only change that is required.

I am currently stuck between the proverbial rock and a hard place.

1. My glassfiber order does not seem to be going anywhere, and it is likely not going to progress for a while it would seem. See post here .

2. My 5G Hybrid connectivity has been broken since months. See post 5G -connection-consistenly-below-10-Mbps-previously/mp/6399162" target="_blank">here .

If neither of these cannot be resolved, I would at least hope that telekom can upgrade the linecard in the street to enable SuperVectoring. It is surprising that it is not already the case as a lot of the surrounding areas have speeds up to 250 Mbps.

If it is possible to make such a request (I am dearly hoping, it is possible), how do I do this? Can someone help here?

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1 year ago

nulltermination

Is it possible for a customer to request that Telekom please install a linecard supporting SuperVectoring at the street connection box?

Is it possible for a customer to request that Telekom please install a linecard supporting SuperVectoring at the street connection box?

nulltermination

Is it possible for a customer to request that Telekom please install a linecard supporting SuperVectoring at the street connection box?

In short: No

Especially not if a fiber optic expansion is already underway.
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1 year ago
That is rather frustrating. I guess the only hope is for the fiber expansion to complete within my lifetime 🙄

Thanks @CyberSW
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1 year ago
nulltermination

Is it possible for a customer to request that Telekom please install a linecard supporting SuperVectoring at the street connection box?

Is it possible for a customer to request that Telekom please install a linecard supporting SuperVectoring at the street connection box?

nulltermination

Is it possible for a customer to request that Telekom please install a linecard supporting SuperVectoring at the street connection box?

In fact you actually have requested it here in this thread.

Unfortunately Telekom has an own opinion about the business case "new linecard". A single contract ("yours") going from vectoring to supervectoring brings 10€ more per month on the income side however thousands of Euro on the cost side - and that in view of fiber soon to be realized.

More promising are (in my opinion) two other alternatives

hoping that s.b. gives up the contract (e.g. due to moving to a different place) and checking at least once a week whether the supervectoring contract upgrade is possible (and that you are the first do discover this)

having a Telekom mobile phone contract "MagentaMobil L" which in combination with the MagentaEINS option gives you unlimited mobile data volume in the German Telekom mobile network (monthly tariff fee 60 Euro) and in addition a MagentaMobil PlusKarte Data (monthly tariff fee 10 Euro) with the same data volume as the MagentaMobil L, and the PlusKarte Data you tcan use in a mobile router (unfortunately not in a Hybrid model like Speedport Pro/Pro Plus and not in the 5G outdoor unit);
these mobile contracts are also available in flex variants, so you do not need to commit on a 24 month contract duration
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