Is it possible for a customer to request that Telekom please install a linecard supporting SuperVectoring at the street connection box? This is assuming that it is the only change that is required.

I am currently stuck between the proverbial rock and a hard place. 

1. My glassfiber order does not seem to be going anywhere, and it is likely not going to progress for a while it would seem. See post here .

2. My 5G Hybrid connectivity has been broken since months. See post 5G -connection-consistenly-below-10-Mbps-previously/mp/6399162" target="_blank">here .

If neither of these cannot be resolved, I would at least hope that telekom can upgrade the linecard in the street to enable SuperVectoring. It is surprising that it is not already the case as a lot of the surrounding areas have speeds up to 250 Mbps.

If it is possible to make such a request (I am dearly hoping, it is possible), how do I do this? Can someone help here?