Speedport smart 4 is not activated

vor einem Jahr

We got a new connection and technician was supposed to come two days for activating the line but he did not come.We connected the router by ourselves but it is flashing orange light.

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  • vor einem Jahr

    @Sunny1676 call 08003301000

    0

  • vor einem Jahr

    I can not speak German and not able to understand  recorded voice call options

    3

    Antwort

    von

    vor einem Jahr

    @Sunny1676

    a other way :

    Please enter data in your profile! So that a team can contact you and help you! a bit of patience as they are very busy

    Zwinkerndhttps://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile:telekom-custom-user-profile-userdata

    Antwort

    von

    vor einem Jahr

    Hello @Sunny1676,

     

    welcome to our community. 

     

    Please save your customer number and a telephone number where we can reach you here and give us a short feedback here in the thread afterwards. 

     

    Then we'll have a look and call you back. 

     

    Kind regards Inga Kristina J. 

    Antwort

    von

    vor einem Jahr

    Hello @Sunny1676,

     

    oh, you're very quick. Thank you. 

     

    We won't make it today, as it's already late. But we'll call you tomorrow. 

     

    Kind regards Inga Kristina J. 

    Uneingeloggter Nutzer

    Antwort

    von

  • vor einem Jahr

    @Inga Kristina J. Profil ist drin

    0

  • vor einem Jahr

    I saved my numbers in the profile as suggested.

     

    0

  • vor einem Jahr

    Hello @Sunny1676,

     

    thank you very much for the nice phone conversation.

    I made a new appointment for you on 28.11.2023 from 08 am to 13 pm.

    Please be sure to be at home in this time.

    If you need further assistance, contact us again.

     

    Kind regards Khaled A.

    0

Uneingeloggter Nutzer

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