Hello,
I recently selected Telekom as my Fiber Optic internet provider. Since most of the support team members do not speak English, I have decided to share my issue here.
I rented a Speedport Smart 4 router just a few days ago. However, after resolving a previous problem with my fiber optic Modem 2 (now it has a fixed green light), the router has stopped working. Prior to this issue, I was able to access the router (though without internet), but now it appears to be stuck in a restart loop.
The router displays the Telekom logo (a capital T with 4 dots) and the green light blinks approximately 40 times before seemingly attempting another restart.
I have attempted the solutions mentioned in this article, but they have not worked for me.
Can anyone here assist me with resolving this issue?
vor 2 Jahren
Just want to add this point that the router without any connection to modem (I mean just router itself) also has the same status.
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vor 2 Jahren
Can anyone here assist me with resolving this issue?
The router has a little reset button on its back. Press this for 5 to 10 seconds and see if this helps.
Fingers crossed!
Best wishes,
Thomas
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vor 2 Jahren
Thanks, Thomas, for your answer
As I mentioned in the post, using reset button didn't resolve my problem
@teezeh
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vor 2 Jahren
@SArmanFatemi I am sorry for the late reply.
According to my system, there is currently an active internet session.
Can you confirm that problem was solved?
Kind regards
Sören
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