Hello,

I recently selected Telekom as my Fiber Optic internet provider. Since most of the support team members do not speak English, I have decided to share my issue here.

I rented a Speedport Smart 4 router just a few days ago. However, after resolving a previous problem with my fiber optic Modem 2 (now it has a fixed green light), the router has stopped working. Prior to this issue, I was able to access the router (though without internet), but now it appears to be stuck in a restart loop.

The router displays the Telekom logo (a capital T with 4 dots) and the green light blinks approximately 40 times before seemingly attempting another restart.

I have attempted the solutions mentioned in this article, but they have not worked for me.

Can anyone here assist me with resolving this issue?