Gelöst
Speedport smart does not work
vor 7 Jahren
Dear Community,
Unfortunately I don't speak German, and I find it really hard to get answers, so I hope somebody can help me here.
I am a new customer, I registered for the Internet service and it is supposed to be live from yesterday on.
I connected the router at the time it was specified in the mails, also used the DSL Hilfe App, and then it was working fine for a couple of hours.
I have a Speedport Smart router. At around 10pm, the router began continuously restarting, and by this morning it seems like it doesn't work at all.
What it does now is that the Status Led is on for a couple of secods, then it starts blinking for a few seconds. After that, all the other leds light up one by one for one second, and then it starts over again.
I tried restarting, and unplugging - waiting - replugging again, but it didn't work.
I then tried to call the service number, but I don't understand it. I also tried the online chat, but the person told me there, to call the number, so I'm not further with that.
I'm looking forward to any suggestions.
7299
16
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Akzeptierte Lösung
akzeptiert von
vor 7 Jahren
Well, that's what I have suggested earlier.
Between USB port and power supply plug there is a tiny hole where the reset button is hidden.
To perform a proper reset to factory condition:
0
Uneingeloggter Nutzer
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