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5 years ago
@Sneha
Welcome to the Community - I'm sorry but "Internet is not working" does not allow
real help, since all necessary informations are missing:
- The type of your router, also its installed firmware-version
- logfile of your router showing messages
- Do you use Powerline equipment or not?
- your tariff and confirmed speed of your line
0
5 years ago
Would you mind answering the questions @Gelöschter Nutzer asked?
Kind regards
Nico B.
3
Answer
from
5 years ago
@Nico B.
Möglicherweise wird wieder mal "WLAN" mit "Internet" verwechselt - "Wifi" bedeutet bekanntlich "WLAN",
und zwar "im Volksmund".
Answer
from
5 years ago
Hi,
Yes WLAN does not work. I see the Status and WLAN lights are turned on and are white. Could you please help ?
Answer
from
5 years ago
you already opened up a ticket yesterday at about 3 o'clock in the afternoon.
There will be a technician heading your way, to fix the issue.
Kind regards Nico B.
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