Internet not working since yesterday

2 years ago

My WiFi is not working since yesterday. I have a Speedport Smart series and the LED light is yellow and keeps blinking. I have tried to restart the router multiple times but it’s not working. How can Telekom help me fix it?

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    • 2 years ago

      Hi @Anjali Grover 

      Anjali Grover

      I have a Speedport Smart series

      I have a Speedport Smart series
      Anjali Grover
      I have a Speedport Smart series

      Which one exactly?

      0

    • 2 years ago

      Anjali Grover

      How can Telekom help me fix it?

      How can Telekom help me fix it?
      Anjali Grover
      How can Telekom help me fix it?

      www.telekom.de/stoerung 

      1

      Answer

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      2 years ago

      What you can check is whether the DSL cable is accidentially no more connected (or no more well connected) - due to e.g. cleaning work with the vacuum cleaner.

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