Unable to connect Speed Home Wifi Gen 2 to Speed port to create a mesh network

3 hours ago

Hello, I recently bought speedport 4r with speed home wifi gen 2 mesh repeater.

After setting up the router when i try to connect the speedhome wifi to the touer the connection is not possible.

Steps i Did:

  1. Speedport is powered and connected to internet, speedhome wifi is powered
  2. After router is setup and connected to internet, i press the "+" button on the router and the router starts searching for new devices to connect.(visible on the display that it is searching)
  3. After powering the speedhome wifi, "+" was pulsing with green light. Then i press the "+" on the speed home wifi quickly(less than 10 secs between pressing it on router and the mesh repeater)
  4. then after few seconds the router shows a Tick mark saying it found a device and exits search mode, at the same time the "+" stops pusling on the speedhome wifi. 
  5. then the green led on the speedhome wifi blinks, but fails to establish a connection and then the led on speedhome goes red with 2 short pulse and one long pulse.

Alternatives i tried:

  1. I tried connecting speedhome wifi via lan to router and then it works fine.
  2. i place the speedhome wifi in the same room close to the router not very far.
  3. i tried manual reset to factory settings of the speed home wifi.

Important Notes:

The firmware on both router and repeater is uptodate.

SO only when connected with lan it works well, but with wifi repeating it doesnt.

Can someone please help me out.

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    • 3 hours ago

      Nomaly you push the + Button at the Router 

      Then you push the + buton ( only shorts time) at speedhome wifi.

      The speedhome wifi must be in wifi range of the Router by paaring the units

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    • 2 hours ago

      HI @eytec 

      Thank you for your reply.

      I did the same. SO i pressed the + on router then quickly on speedhome wifi. I get a tick mark on the router indicating it found the device. but then the green light on speedhome never turns solid, it is always blinking and then turns red

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      2 hours ago

      Ok then try to make a factory reset on the smarthome wifi and then try to connect once  more.

      ( if you wait to log after Power up the smarthome wifi he will go to base mode)

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      2 hours ago

      Hello @yaswanth,

       

      You can connect the devices. However, your Internet is not active yet until the technician appointment. That could be the reason that it is not staying green. 😊

       

      Kind regards

      Belana

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