Unable to setup a Wifi Extender
vor 6 Monaten
Hello
Due to the construction of the apartment, one of my working room is not in good coverage of the Wireless signal of the Speedport Smart 3, so I bought a EX3110 Netgear Wifi Extender and tried to install it for better coverage.
During the first day of installation, the Extender worked perfectly and I can have better conncectivity in my working room. However, just after a few hours, the connectivity stopped, and I tried many times to connect the extender to the Speedport Smart 3, but could not. After upgrading the extender firmware and reset it, I could connect the second time to the Speedport router. This also lasted just a few hours before the connection between the extender and Speedport broke again.
After that I could not bring up the connection anymore.
I checked with the Speedport settings, but did not see whether the Extender MAC Address or anything to block the connection.
Please let me know how to fix it. I need this badly, as I have to move my laptop to another room for working and it is very inconvenient.
Thanks.
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vor 6 Monaten
the Model Name of the extended probably make Sense
1
Antwort
von
vor 6 Monaten
Hi, that is Netgear EX3110 WLAN Repeater.
AC750 Wi-Fi Repeater - EX3110 (netgear.com)
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Antwort
von
vor 6 Monaten
There may be no compatibility, which could cause problems between your Speedport Smart 3 and the Netgear repeater. You can try the following. Get a "SpeedHome WIFI (white)" from Amazon or eBay. This is 100% compatible with your Speedport. Alternatively, there is the "SpeedHome WLAN (black)". Or order the WLAN Comfort package from Telekom. This consists of a Speedport Smart 4 and a SpeedHome WLAN and costs either €6.95 per month (€9.95 from the 13th month).
1
Antwort
von
vor 6 Monaten
Hi, thanks for the quick answer. But if it is not compatible, how can we explain the previous successful connectivity ? We can use it for a few hours before the connection breaks ...
thanks
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Antwort
von
vor 6 Monaten
@ductri
Incompatibility can also mean that it works for a certain time and then not again. Therefore, it is always advisable to buy routers and repeaters from the same manufacturer or from the same series.
2
Antwort
von
vor 6 Monaten
Is it possible that the inconnectivity is blocked from service provider's side ?
No!
So I believe there is no way to bring up this Netgear Repeater against Speedport smart 3 ?
nobody knows whats wrong with your netgear Device. Did you ask netgear for Support?
In Speedport itself you could try to set the wifi protection to "wpa2 only"
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von
vor 6 Monaten
So I believe there is no way to bring up this Netgear Repeater against Speedport smart 3 ?
Thanks
2
Antwort
von
vor 6 Monaten
Thanks, I did already factory reset and also update the firmware to the latest version.
actually the repeater connected to the main router for two times without any issues. After that everything is back to scratch, connection cannot be made even i tried many ways.
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Antwort
von
vor 6 Monaten
I do not expect just a short time to resolve this, as i have spent almost a week to try everything possible before asking. BTW, i have returned back to Amazon a few repeater before my first successful connection with this Netgear. That's why i don't really understand what the real problem is.
3
Antwort
von
vor 6 Monaten
Thank you for your question @mboettcher. To clarify, Telekom devices are designed to comply with all relevant WLAN standards. The recommendation to use devices from the same manufacturer is primarily about ensuring the best compatibility and performance. However, using devices from different manufactures together can sometimes lead to issues, such as reduced performance and connectivity challenges. Kind regards, Martin Bo.
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