unstable DSL connection for 2 weeks at least now

23 hours ago

Hello,

My DSL connection is not stable at all for the past 2 weeks at least.

the router is either suddenly blinking yellow. or it just keeps restarting and trying to connect again.

How can i get support on this? and is there english speaking technical support line i can call?

Thank you!

25

3

  • 17 hours ago

    agaiwohj

    How can i get support on this?

    Hello,

    My DSL connection is not stable at all for the past 2 weeks at least.

    the router is either suddenly blinking yellow. or it just keeps restarting and trying to connect again.

    How can i get support on this? and is there english speaking technical support line i can call?

    Thank you!

    agaiwohj
    How can i get support on this?

    You could try https://www.telekom.de/hilfe/hilfe-bei-stoerungen/leitungspruefung (with automated translation via your browser).

    agaiwohj

    and is there english speaking technical support line i can call?

    Hello,

    My DSL connection is not stable at all for the past 2 weeks at least.

    the router is either suddenly blinking yellow. or it just keeps restarting and trying to connect again.

    How can i get support on this? and is there english speaking technical support line i can call?

    Thank you!

    agaiwohj
    and is there english speaking technical support line i can call?

    No, unfortunately the Telekom abolished their dedicated English help line already years ago. You could try 08003301000 though and ask for an English speaking agent.

    Good luck!

    Thomas

    0

  • 15 hours ago

    Hi @agaiwohj,

     

    I've just tried to call you. Do you have a time frame in which you are available for a short call?

     

    Sören

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    5 hours ago

    Hi @Sören G. 

    Thank you! sorry i missed your call. what is the latest you can call again tomorrow? preferably after 18:00

    Thanks!

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