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Very slow internet connection

vor 10 Monaten

Hello.

I have issue with Internet connection. It's stable but very very slow.

I use internet for the work, gaming and a lot of different things, so I need stable and fast internet. I have your wired internet and also I have mobile router from O2 purely as a contingency. So I can compare and here what I see. I'm paying you almost twice as much, and I get twenty times slower speed (sic!) on cable. Both routers I use through WiFi.

So why this happens? Can you do something with this?

My address: xxxx

 

Screenshot 2024-03-16 230951.png

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Adress deleted due the privacy policy - Timur K. Telekom hilft Team

216

26

  • Akzeptierte Lösung

    1 Sterne Mitglied

    akzeptiert von

    vor 9 Monaten

    The internet connection has been fixed, everything is super now. Thank you. 😍

    IMG_7509.PNG

    1

    Antwort

    von

    vor 9 Monaten

    @makarovmm

     

    I am really happy to read this 😊 I wish you a great week. 

     

    Best regards
    Timur K.

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