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Why my order was cancelled?

vor 5 Monaten

Auftragsnummer: 

2604xx-PSM-xxx 

17118xxx oder 911705xxx

I helped my mother in law to switch from Vodafone to Telekom. I ordered isp switch from check24. Few days ago was installed the fiber socket and she got a confirmation that she will be transferred from Vodafone to Telekom. I was happy that all done faster than my connection. 

But today I got an emails that her switch is canceled with no reason. Why? 

check24 support is useless. Telekom whatsapp chat redirects to forms. I’m on vacation abroad and can’t use the contact form. 

Beitrag editiert durch Waage1969

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vor 2 Monaten

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    • Akzeptierte Lösung

      akzeptiert von

      vor 2 Monaten

      Thank you very much. Internet is woking and my wife’s parents are happy 

      1

      von

      vor 2 Monaten

      Thank you @Vasyl,

       

      for this great feedback.
      I wish you a relaxing Sunday.

       

      Best regards
      Kathrin

      Uneingeloggter Nutzer

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