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Cannot receive SMS
vor 3 Jahren
Hi there, I seem to not be getting or even sending SMS from my phone number. I've tried 20-30 times to receive a OTP from my overseas banking services but this was not successful.
Can you please check
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Telekom hilft Team
vor 3 Jahren
welcome to our community and thanks for your decription.
I'm really sorry for my late replay.
Your problem seems to be provoked by some barriers on your contract.
Please fill in all of your customer details in your profile and leave me a note so I can have a closer look at it.
Best regards
Sarah D.
6
Antwort
von
vor 2 Jahren
Hello and good morning, @JayMehta
I apologize for not calling you back yesterday. Can you please do the following: Open the phone app and type in *222# green handset. Works now SMS?
Kind regards
Carolin L.