Not able to receive SMS from the bank

Question

Hello,I am not able to receive any SMS from my bank in India.According to the bank the messages seem to be delivered from their side.Is there a way to know if Telekom is blocking them?

Nico B. · Answer

Good evening @kristelalphonso21, we don't normally block SMS. Would you mind checking the SMS spam filter on your phone itself? Kind regards Nico B.

kristelalphonso21 · Answer

@Nico B.  Already checked that there are no messages in spam

Not able to receive SMS from the bank

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