Last month, I moved from Vodafone to Telekom, I transferred also my phone number. I received the new SIM card last week (29.9) and started to use my new contract (the old one with Vodafone expires soon) by switching the sim cards in my phone (Pixel 6 Pro).
I didn't experience any problems, was able to call or receive/send SMS or RSC messages (from Telekom or my friends). But I realized I am not able to login to some services which require 2-factor authentication and sadly only the SMS method. So far I recognize 2 different services. No verification message received from Sentry (comes from US number) or AVI Medical (Hausarztpraxis, number not visible).
I double-checked all settings which were suggested across the forum or FAQ ( APN , SMSC) and all correctly set.
I suspect, this has something to do with the change of mobile operators as until last day with Vodafone, I was able to receive those messages.
Akzeptierte Lösung
akzeptiert von
vor 27 Tagen
Hello @haluzator1,
I'm sorry to read that you are facing difficulties with receiving confirmation messages. Are only those 2 services affected or don't you receive any of those confirmation codes via SMS?
Kind regards
Malte
0
8
von
vor 25 Tagen
Hello @haluzator1,
I have some more information on this issue. 😊
Please wait around 48 hours and also restart your phone.
Due to the porting, not everything has been "set up" yet.
Kind regards
Anna
von
vor 20 Tagen
Hello, today, after the weekend, i have finally received message from one of services. It looks like the fix was applied.
Thank you
0
von
vor 20 Tagen
Thank you so much for your feedback, @haluzator1
I'm really happy that everything is working perfectly again now. :-)
Kind regards
Caro
0
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