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Receiving continous invoices after contract cancellation + Mahnkosten
vor 4 Jahren
Hello,
After cancelling my contract in August 2020, I kept receiving invoices to pay (I payed the first one thinking it was the final invoice, and then received more) with "Mahnkosten" until today, January 2021.
I have moved out of Germany and the new tenant of my apartment is kindly sharing the invoices if he receives anything but I do not understand these amounts, nor why I am getting "Mahnkosten" on top of them the first time I even receive them. I have already paid a big bill after cancelling my contract.
Thank you for the help.
223
10
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Akzeptierte Lösung
Telekom hilft Team
akzeptiert von
vor 4 Jahren
I had a look at your contract. Your last bill was for November. Your contract was terminated for 25. November 2020. That's why you got charged for 1. - 25. of November 2020.
Regards
Karsten
2
Antwort
von
vor 4 Jahren
Your last bank transfer was for the bills in September, October and the rest of August.
No, there is no need to send a device back because I could see any devices on your name in the system. Everything is fine there.
I can send you the last bills, a telekom account overview and our bank details and open amount.
Please fill this form for me. So I can give you all information.
Regards
Karsten L.