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Official Solution
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3 months ago
This page -> https://www.telekom.de/hilfe/vertrag-rechnung/vertrag/meine-daten/kundennummer?samChecked=true should help. If you do not understand it, use Google Translate or something similar to translate it.
Best wishes,
Thomas
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3 months ago
I tried the other options in this page, but in one if the steps it again asks for my kundennummer, which I am looking for!
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6
from
3 months ago
Hello@Carolin L. , I have tried several times to setup the auto top-up, but I am still experiencing the same issue!
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from
3 months ago
Hello @anmahran ,
hm, did you try it via the website? ("automatische Aufladung")
Please give it a try over there. :)
Kind regards
Anna
from
3 months ago
Thanks Anna.
It worked now!
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