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Deleted esim
vor 2 Jahren
Please help me with deleted e-sim, i need new activation qr code. I dont have any more access to my esim card so i cannot receive sms when i try to order new qr code over “Contract Details > My SIMs > Settings > Security Check >SIMExchange > Change SIM card type > Next > eSIM profile > Activation code > Confirm”
tnx in advance
296
7
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Community Guide
vor 2 Jahren
Call the support hotline at 2202, they should be able to help you out. If the operator does not speak English, hang up and call again until you find someone who does.
Fingers crossed,
Thomas
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Telekom hilft Team
vor 2 Jahren
Hello @N.Vuckovic and welcome to the community.
I'm happy to help you with your request. On which time are you available for a call?
Kind regards
Malte M.
5
Antwort
von
vor 2 Jahren
Thanks for your time @N.Vuckovic
The new QR code is on its way to you.
If there are further questions - let us know.
We are here for you.
Best regards
Sarah D.