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All of my incoming emails(about 40 Emails) were deleted
vor 2 Jahren
On 14 August 2022, all of my incoming emails that were located on my computer/handy were removed or deleted. About 40 Emails were deleted or removed. I need some of the emails. About two weeks ago, Telekom in Kaiserslautern, started a program with me to insure I had adequate space by deleting certain information and increasing my space. I pay extra each month for this service.
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Datenschutz: Beitragstitel angepasst und E-Mail-Adresse herausgenommen. / Jacqueline G. von Telekom hilft
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5 Sterne Mitgestalter
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Sorry, @JC40 , if you don't find your mails in the trash bin or in a local backup, they are gone.
Pls. change your headline and delete personal data as your mailadress.
This is an open forum and ready for adress-collectors. Happy spam!
0
Community Guide
vor 2 Jahren
Hello @JC40
One thing in advance:
Please do not post any personal information here in the public customer community.
This was removed by a moderator.
If the emails are no longer in the recycle bin, they are gone forever. Do you have the storage period set to unlimited?
Did you create a backup?
Many greetings
Marcel
0
1 Sterne Mitglied
vor 2 Jahren
You do not understand. I didn't delete those email. Someone from Telekom deleted those. Emails. All emails from the Sent , trash and etc were deleted. I enrolled in a program with Telekom where they ensure I have enough space
I pay every month 2 Euros to have this done. They deleted the wrong items.
2
Antwort
von
vor 2 Jahren
@JC40
This type of error is common when a computer program is configured to download emails using the POP3 protocol.
POP3 deletes all emails from the server immediately or after a configured period of time.
In any case, you are the responsible person for regularly backing up all your emails.
If they haven't, they're gone.
There are Telekom no employees which have access to your psotoffice at the server.