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English speaking help needed. Prepaid contract termination and number transfer

1 year ago

Can people from Telekom help me with prepaid relation termination and mobile number release to transfer it to another mobile operator? (Funny enough, I am switching to a Telekom contract, but I have to make these foolish actions to save my current number).

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    • Accepted Solution

      accepted by

      1 year ago

      Hello @VitaliiT,

       

      Thank you for the pleasant conversation. Fröhlich

       

      You were sadly given the wrong information, and now it is too late to cancel the porting. 😕

      Feel free to ask for help/guidance here when you want to switch back to us. 

       

      Kind regards

       

      Anna

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