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English speaking help needed. Prepaid contract termination and number transfer

vor 6 Monaten

Can people from Telekom help me with prepaid relation termination and mobile number release to transfer it to another mobile operator? (Funny enough, I am switching to a Telekom contract, but I have to make these foolish actions to save my current number).

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    vor 6 Monaten

    Hello @VitaliiT,

     

    Thank you for the pleasant conversation. Fröhlich

     

    You were sadly given the wrong information, and now it is too late to cancel the porting. 😕

    Feel free to ask for help/guidance here when you want to switch back to us. 

     

    Kind regards

     

    Anna

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