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English speaking help needed. Prepaid contract termination and number transfer

11 months ago

Can people from Telekom help me with prepaid relation termination and mobile number release to transfer it to another mobile operator? (Funny enough, I am switching to a Telekom contract, but I have to make these foolish actions to save my current number).

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    • Accepted Solution

      accepted by

      11 months ago

      Hello @VitaliiT,

       

      Thank you for the pleasant conversation. Fröhlich

       

      You were sadly given the wrong information, and now it is too late to cancel the porting. 😕

      Feel free to ask for help/guidance here when you want to switch back to us. 

       

      Kind regards

       

      Anna

      0

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