Solved
I have canceled my two phone lines and my speedbox, but I'm still being charged
2 years ago
I've sent cancellation forms for two of my phone lines and my speed box, yet I am still getting bills months later. I do not live in the country anymore and I provided proof of deregistration. Why am I still receiving bills? please help
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Accepted Solution
accepted by
2 years ago
Hello @TeleBrock ,
I'm back again and I already have a solution for you.
The contract of your wife has been already cancelled and I also made a credit note due to the date of your de-registration certificate.
Let me know if there are further questions.
Best wishes,
Sarah D.
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