Invalid SIM Replacement needed
4 years ago
My cell phone stopped working and shows "Invalid SIM". Can I get a replacement SIM?
346
6
This could help you too
5 months ago
in
787
0
9
Solved
11 months ago
91
0
3
in
341
0
1
4 years ago
My cell phone stopped working and shows "Invalid SIM". Can I get a replacement SIM?
346
6
This could help you too
5 months ago
in
787
0
9
11 months ago
91
0
3
in
341
0
1
4 years ago
Did you cancel your contract or did it happen all of a sudden?
0
4 years ago
Could you already solve the problem or do you still need a new SIM-Card?
Regards
Karsten L.
1
Answer
from
4 years ago
Customer# 83XXXXXX
Handy# 0160 XXXXXX
(Edited for privacy reasons 5.1.2021Telekom hilft Team)
Unlogged in user
Answer
from
4 years ago
sorry for the late reply.
How is your current status?
Did you try this SIM Card in another Smartphone?
- Otherwise, I'll send a new one.
But for initiate an exchange I need to legitimate you.
Could you please fill in the number you're available with?
Thank you in advance & kind regards
Christina P.
2
Answer
from
4 years ago
Hello,
Sorry for the late response. Yes, I tried the SIM Card in my wife's iPhone and stepson but it still says "Invalid SIM." My phone number is 0160+++++++ and Kundennummer is ++++++. Can you please send a new SIM, if possible email me if you can.
Danke,
Supa Opa
-----------------------
(Edited for privacy reasons 24.1.2021Telekom hilft Team)
Answer
from
4 years ago
Thank you very much for your feedback, @Supa Opa.
Can you please add a number with your contact details under which we can reach you for the legitimation (preferably also a time).
Please do not write the data publicly in this forum but via the link.
Afterwards I need a short feedback from you.
Kind regards
Carolin L.
Unlogged in user
Answer
from
Unlogged in user
Ask
from