Invalid SIM Replacement needed
vor 4 Jahren
My cell phone stopped working and shows "Invalid SIM". Can I get a replacement SIM?
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Das könnte Ihnen auch weiterhelfen
vor 4 Monaten
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Andreas__
vor 4 Jahren
Did you cancel your contract or did it happen all of a sudden?
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Andreas__
Karsten L.
Telekom hilft Team
vor 4 Jahren
Could you already solve the problem or do you still need a new SIM-Card?
Regards
Karsten L.
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Supa Opa
Antwort
von
Karsten L.
vor 4 Jahren
Customer# 83XXXXXX
Handy# 0160 XXXXXX
(Edited for privacy reasons 5.1.2021Telekom hilft Team)
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von
Karsten L.
Christina P.
Community Manager*in
vor 4 Jahren
sorry for the late reply.
How is your current status?
Did you try this SIM Card in another Smartphone?
- Otherwise, I'll send a new one.
But for initiate an exchange I need to legitimate you.
Could you please fill in the number you're available with?
Thank you in advance & kind regards
Christina P.
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Carolin L.
Telekom hilft Team
Antwort
von
Christina P.
vor 4 Jahren
Thank you very much for your feedback, @Supa Opa.
Can you please add a number with your contact details under which we can reach you for the legitimation (preferably also a time).
Please do not write the data publicly in this forum but via the link.
Afterwards I need a short feedback from you.
Kind regards
Carolin L.
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Christina P.
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Supa Opa