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6 years ago
Hello @vncalil,
In order to have the @Telekom-hilft-Team look into your case, please put your data into your profile (Link to insert data).
I'd appreciate it if you response when everything is done.
0
6 years ago
@vncalil
For an easy clarification, plse complete
under Profile Settings (“Profil”) - My Settings (“Meine Einstellungen”)
your customer no. (“Kundennummer”) and your phone number (“Rückrufnummer”)
(unless already done).
https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile%3Atelekom-custom-user-profile-userdata
This data can be read only by you and the
Telekom employees.
So that a direct communication is much easier.
Request for short entry as soon as your data are stored
by means of the “Answer button” (“Antworten”).
Thank you very much.
0
6 years ago
I will gladly help you with this issue. Please be so kind to ad your contact information to your profile and let me know when it's done.
Kind regards
Sören G.
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6 years ago
I have already filled my info in the profile. Thank you!
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6 years ago
Thank you for the pleasant call. I am sorry that I didn't have better news for you. Unfortunately I can't offer you an earlier date of cancellation. If you have further questions please let me know.
Kind regards
Sören G.
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