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Accepted Solution
accepted by
1 year ago
Poland is EU, so no extra costs in Roaming.
Have you actiivated Roaming in options of your phone or other used device?
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Answer
from
1 year ago
Hi Carolin, I continued facing problems outside Germany. I am now in Netherlands and my Telekom service is not active. Please help. Roaming is enabled.
Answer
from
1 year ago
I am now in Netherlands and my Telekom service is not active.
If roaming is enabled in your contract then the primary suspect for such a problem is the setting in the phone - is the setting that the phone can change the network automatically? Or have you manually selected the Telekom network, and the phone sticks to this choice also abroad?
Answer
from
1 year ago
Unlogged in user
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Accepted Solution
accepted by
1 year ago
Thank you for the very nice phone call, @utsab.bagchi.
As discussed, there was probably only one setting missing that was not adopted after the changeover. But now everything will work. Please keep me updated.
Kind regards
Caro
0
Accepted Solution
accepted by
1 year ago
Thank you for the very nice phone call, @utsab.bagchi.
As discussed, there was probably only one setting missing that was not adopted after the changeover. But now everything will work. Please keep me updated.
Kind regards
Caro
0