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Mobile roaming for Poland trip
vor einem Jahr
Hello,
I am subscribed to 34.99 Euro/month mobile plan. I have an upcoming Poland trip. During my last trip to Poland, my mobile signal and data were not activated. How can I ensure to have signal & data while roaming in Poland? Will this result in additional costs?
Thanks a lot.
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Akzeptierte Lösung
fdi
akzeptiert von
мαтαıмακı
vor einem Jahr
Poland is EU, so no extra costs in Roaming.
Have you actiivated Roaming in options of your phone or other used device?
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3 ältere Kommentare laden
utsab.bagchi
Antwort
von
fdi
vor 11 Monaten
Hi Carolin, I continued facing problems outside Germany. I am now in Netherlands and my Telekom service is not active. Please help. Roaming is enabled.
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muc80337_2
Antwort
von
fdi
vor 11 Monaten
I am now in Netherlands and my Telekom service is not active.
If roaming is enabled in your contract then the primary suspect for such a problem is the setting in the phone - is the setting that the phone can change the network automatically? Or have you manually selected the Telekom network, and the phone sticks to this choice also abroad?
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utsab.bagchi
Antwort
von
fdi
vor 11 Monaten
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Uneingeloggter Nutzer
Antwort
von
fdi
Akzeptierte Lösung
Carolin L.
Telekom hilft Team
akzeptiert von
Carolin L.
vor 11 Monaten
Thank you for the very nice phone call, @utsab.bagchi.
As discussed, there was probably only one setting missing that was not adopted after the changeover. But now everything will work. Please keep me updated.
Kind regards
Caro
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Akzeptierte Lösung
Carolin L.
Telekom hilft Team
akzeptiert von
Carolin L.
vor 11 Monaten
Thank you for the very nice phone call, @utsab.bagchi.
As discussed, there was probably only one setting missing that was not adopted after the changeover. But now everything will work. Please keep me updated.
Kind regards
Caro
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