New Telekom Contract, Cannot Receive SMS Messages
vor einem Jahr
Hello,
I activated my new SIM card yesterday for my new contract with Telekom, and I am unable to receive SMS messages. My husband has an android phone, and I have an iPhone, and I am not able to receive texts from him.
When dialing ‘*223#’, I get an error message saying ‘Error performing request, unknown error’.
Can someone please help me with this?
224
31
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vor einem Jahr
Can someone please help me with this?
Apple, hopefully -> If you can't send or receive messages on your iPhone or iPad - Apple Support
First thing to check would be if you have MMS switched on.
Good luck!
Thomas
0
vor einem Jahr
Hi @McKenzie McMullan
Are you sure it was SMS and not RCS Chat?
This doesn't work on the iPhone.
2
Antwort
von
vor einem Jahr
Hey there @McKenzie McMullan,
thanks for reaching out to us. I'm sorry that something is not working well.
What about the suggested help by @teezeh and @→Mataimaki← ?
Are you sure that we're talking about SMS?
Regards
Sarah D.
Antwort
von
vor einem Jahr
Hello,
Unfortunately nothing in the instructions from Apple have worked, and I’m unfamiliar with RCS chat…however I just came from a different provider and was using this same phone and phone number just days ago and we were able to text just fine.
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Antwort
von
vor einem Jahr
@McKenzie McMullan
https://www.handyhase.de/magazin/sms-mitteilungszentrale/
But have you also used the new SIM?
Are you directly with Telekom or with Freenet?
23
Antwort
von
vor einem Jahr
Hello,
I am using an iPhone 13 Pro Max, and it is currently up to date with iOS 17.4.1.
Antwort
von
vor einem Jahr
I am using an iPhone 13 Pro Max, and it is currently up to date with iOS 17.4.1.
@Finn A. / @Sarah D.
Antwort
von
vor einem Jahr
Thanks for your feedback, @McKenzie McMullan
Another question: Do you have the problem just with the number of your husband?
Can you check, if you could receive sms from other people, please.
Kind regards
Carolin L.
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Antwort
von
vor einem Jahr
@Carolin L.
Thanks for your feedback, @→Mataimaki←
du meinst bestimmt @McKenzie McMullan
1
Antwort
von
vor einem Jahr
Korrekt, danke dir für den Hinweis, @→Mataimaki← 😎
Freundliche Grüße
Carolin L.
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Antwort
von
vor 3 Monaten
Hi @McKenzie McMullan
worked for me
If you want to know on which device the service is currently activated, please enter *221# and press the call button.
If you want to switch the function from one device to another, enter *222# on the device you want to activate and then press the call button .
0
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