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Prepaid Vertrag gekündigt,möchte aber Karte Reaktivieren wegen der Rufnummer

4 years ago

Hallo,ich habe den Prepaid Vertrag gekündigt,das Restguthaben ausgezahlt bekommen,habe mir aber überlegt die Nummer zu behalten und zwei mal über das Kontaktformular versucht die Karte zu reaktivieren.Habe aber nie eine Antwort erhalten.Die Kündigung wurde zum 30.10.20 wirksam,den Antrag auf reaktivierung habe ich am 27.10.20 gesendet nach Rücksprache mit einem Kundenberater.

was kann ich jetzt noch tun?

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