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3 years ago
I translated your text (ENG -> GER)
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Ich hatte eine Telekom Nummer und der Vertrag wurde gestern von der Kundenbetreuung gekündigt. Da ich kein Deutsch spreche und der Typ nur Deutsch sprach, ging etwas in der Übersetzung verloren und er beschloss, meinen Vertrag zu beenden. Bitte helfen Sie mir, meine alte Nummer zurückzubekommen und meinen Vertrag zu reaktivieren
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https://telekomhilft.telekom.de/t5/user/myprofilepage/tab/personal-profile:telekom-custom-user-profile-userdata
- Customer number (Kundennummer)
- Callback number (Handynummer)
- Further information (Weitere Informationen)
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3 years ago
Good evening @Samsup21 ,
welcome to our community. I'm happy that you find your way to us.
I'd really want to help you but for this we need to talk by phone with each other.
Are you also available at a different number as written in your profile? Please fill it in there.
Please give me here a sign when you did and when I can contact you by phone.
Best regards
Sarah D.
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