Thank you very much for the lovely phone conversation, @dfalcons.

As discussed, I will send your eSIM profile to you by mail.

In the letter, you will also find your customer number and additional information about your contract.

With this information, you'll be able to reset your password and create a new one.

This way, we're solving two problems at once.

Please feel free to get back in touch with me if there's anything else I can help you with.

Until then, I wish you a wonderful and relaxing evening.

Kind regards

Caro