Are u sure that you are in a AT&T/T-Mobile/Verizon 5G Area?

Make sure the 5G setting is enabled within the mobile connection settings. (Also check if you have energy saving setting enabled)

There is nothing the telekom hilft team can do about it.

cd1998

My phone, samsung A52 5G , is of course a 5G device

5G comes in different frequency ranges/bands - so the initial question is which ones does your phone support and which ones are available in your US location, and do they match. For 5G NSA a matching LTE band is required. For 5G SA no such LTE band is required, however the phone might require proper settings for 5G SA (I do not know the possible settings of your phone)

Hello and welcome to our community, @cd1998 .

Thank you very much for your post and for sharing your concerns with us.

You have already received many helpful tips and suggestions.

Unfortunately, we have no influence on the availability of 5G at your location.

ou have also been informed about the different frequencies and the installed hardware.

But basically, in the USA, you can get 5G from providers like AT&T, T-Mobile US, and Verizon—depending on availability.

I hope this helps you a bit and that you still have a nice and relaxing stay in the States. 🤩

Kind regards 

Caro 

cd1998

but my internet is not 5G .

Hi, What does your smartphone show?

Either 4G or 4G +