still being charged

4 years ago

I moved out of my house April 22 and im still being charged 5 euro a month and i dont live there, there is nothing online for me to cancel and i cant get through to anyone in english to help me! I keep recieving invoices but my account shows no contract. 

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2

    • 4 years ago

      Could be the rental cost for a router, phone or other device. 

      I have alerted the team about this issue, they will be in contact with you.

      0

    • 4 years ago

      Hey @alaynadobbs,

      I think @ak123 is right. Don't worry, we're going to work that out, I answered your private message a few minutes ago.

      Kind regards Leona W.

      0

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