still being charged

vor 3 Jahren

I moved out of my house April 22 and im still being charged 5 euro a month and i dont live there, there is nothing online for me to cancel and i cant get through to anyone in english to help me! I keep recieving invoices but my account shows no contract. 

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  • vor 3 Jahren

    Could be the rental cost for a router, phone or other device. 

    I have alerted the team about this issue, they will be in contact with you.

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  • vor 3 Jahren

    Hey @alaynadobbs,

    I think @ak123 is right. Don't worry, we're going to work that out, I answered your private message a few minutes ago.

    Kind regards Leona W.

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