Cancelling contract within 14 days margin

Question

Hello,I recently got into a contract through the internet with Telekom for a mobile phone line and would like to cancel it.How can I do that, where would I have to go to do so? Thank you.

muc80337_2 · Accepted Answer

There is only a 14-day-margin - German law.You need to use the 'Widerruf' - you should have received an according information, also what needs to be included.You can do that online - if the contract was without smartphone then you can use this linkhttps://www.telekom.de/kontakt/e-mail-kontakt/mobilfunk/widerruf-mobilfunk-vertrag-ohne-endgeraet

Karsten L. · Answer

Hello @arnau@muc80337_2 already helped out. Thanks. Is there still anything I can do for you?RegardsKarsten L.

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