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Akzeptierte Lösung
FelixKruemel
akzeptiert von
Timo N.
vor 5 Jahren
@bernd-macke
Im Handy selber existiert der " IMS " APN ?
Normalerweise ist das der Fall, aber wir hatten hier letztens einmal den Fall wo das nicht so war und es danach aus purem Glück ging.
Die Telekom sowie jeder andere Netzbetreiber, mit der Ausnahme von Jio 4G Indien, bietet kein VoWifi über eine App an, da dies den Sinn von VoWifi widerspricht. Jio muss es machen, da Jio kein GSM / UMTS Netz hat und somit Sprachdienste nur über VoLTE /VoWifi möglich sind - nur mal als Beispiel.
Der Hersteller des telefones muss ein korrektes IMS Profil im Handy aktivieren, da kann die Telekom nichts machen. Lass dich nicht abwimmeln, die müssen das klären.
Wenn du es natürlich rooten würdest (bzw. kannst) kannst du das Profil auch selber wechseln und hast damit eine 99%ige Garantie das es dann auch geht. Das kannst du dem Support auch mal so sagen. Ich habe persönlich bestimmt schon 20 unterschiedlichen Smartphones die VoLTE und WLAN Call durch den Hersteller nicht können das beigebracht.
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