Bitron AV7210/10 Aussen Kamera FACTORY SETTINGS. POOR SERVICE FROM BITRON

5 years ago

 

The worst camera I ever see. Still no reply from Bitron support (3 weeks!!!)
I have sent the codes by B-view 2 Reset App!!!!!

 

Please unlock code for:

 

N:ANLA98A=JA>BABH
N:ANLAHHAI8A=BA8C
N:ANLAO9AJCA:>ABL
N:ANLA?OA=9AKNA=8

 

Could you send me a unlock code generator app? It's really dummy to write the messages to Telekom support every time. This is not what a customer support should look like.

 

BITRON / SMABIT support do not want to reply!!!!!!

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  • 5 years ago

    Hallo @AdamMachnicki,

    please fill in the fields "customer number" and / or "telephone number" in your user data.
    The following link will take you straight to the right place in your profile.
    Afterwards I look forward to a short feedback.

    Best wishes
    Fadi R.

     

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    5 years ago

    @Fadi A. 

    Das ist der gefühlt zwanzigste Beitrag des Users, das Thema geht wohl schon seit Februar so dass der Bitron-Support nicht im Stande ist zu antworten. Du kannst dir gerne mal die anderen Beiträge des Users anschauen aus den letzten Monaten.

     

    Zuletzt hat er im April von einem deiner Kollegen einen Freischaltcode zugeschickt bekommen, siehe hier:

    https://telekomhilft.telekom.de/t5/Smart-Home/Bitron-AV7210-10-Aussen-Kamera-FACTORY-SETTINGS-POOR-SERVICE/m-p/4498568#M144137

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  • 5 years ago

    Hello @AdamMachnicki,

    please wait for a response of your private message, ok?

    Best regards
    Matthias Bo.

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