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How do I find out which MagentaTV version I have?

Solved

Magenta Tv on Android TV

2 years ago

Hello, I have used Magenta TV on my notebook, but now I have bought TV with Andoid, I ahve installed Magenta App and try to login there, but it always says that login and password incorrect, to check myself I have logout and login on my notebook, and there everything works perfect. What is the problem with the app? How to use Magenta on my TV?

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19

    • 2 years ago

      Hi @Legolax,

       

       have you already uninstalled and reinstalled the MagentaTV app on your SmartTV?

       

      Many greetings

      Markus Km.

      16

      Answer

      from

      2 years ago

      Yeah, I have used another google account and now it works, but I wonder that it works withour login asking Fröhlich

      Answer

      from

      2 years ago

      Legolax

      the problem that my Google Account has another region

      the problem that my Google Account has another region
      Legolax
      the problem that my Google Account has another region

      Yeah, that was the problem.

      But don't worry, you can watch MagentaTV with the correct App in other countries. 😊

      I'am happy, that it works fine now.

       

      Kind Regards

      Markus Km.

      Answer

      from

      2 years ago

      Ok, and thank you very much for you help Fröhlich

      Unlogged in user

      Answer

      from

    • Accepted Solution

      accepted by

      2 years ago

      @Legolax 

      In which language are the other apps?
      Can you set countries or locations in your appstore?
      The problem here is that the wrong app is loaded from the Appstore.

       

      Many greetings Markus Km.

      0

    • Accepted Solution

      accepted by

      2 years ago

      Legolax

      the problem that my Google Account has another region

      the problem that my Google Account has another region
      Legolax
      the problem that my Google Account has another region

      Yeah, that was the problem.

      But don't worry, you can watch MagentaTV with the correct App in other countries. 😊

      I'am happy, that it works fine now.

       

      Kind Regards

      Markus Km.

      0

    Unlogged in user

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